No items will be restocked during the sale.

With the massive influx of orders, we estimate a 3-5 business days delivery timeline for your order. But we’re hoping for shorter!

Eek! Not this time. Unfortunately we cannot alter or cancel orders after they have been made. Your best option is placing a second order for what you want and returning what you don’t for a full refund!

You betcha! We’ve got extended returns Until January 5th 2025.

Discount codes are disabled throughout the Black Friday Sale. They will be back live again after the sale.

Redeeming points is paused during our biggest sale events so everyone can access the same amazing discounts. You’ll still earn points as usual, and they’ll be ready to redeem once the sale ends.

No problem, contact us by emailing customerservice.uk@gympluscoffee.com. Our Customer Service team is working to get to all queries as quickly as possible. We answer queries chronologically, in the order we receive them. 

If you’ve messaged us on one contact platform or channel, we ask that you don’t follow up with us on a second. And please don’t send further reminder mails to us; this will only serve to delay our response to you. 

Our support team will get to everyone and resolve any challenges as effectively as possible!